Senior Monitoring Engineer

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Senior Monitoring Engineer

Role description

• Type of contract: Full-time

• Place of work: Ho Chi Minh City, Vietnam

You will own and continuously improve the enterprise monitoring and observability landscape behind large-scale financial platforms, with Splunk Enterprise at its core. You will set the monitoring standards, drive automation of deployments and configuration through Git and CI/CD, and act as the senior technical authority for alerting, observability, and operational excellence. You will work from our Ho Chi Minh City hub, hybrid, collaborating daily with engineering teams across the Czech Republic and APAC.

Key Responsibilities

• Operate, maintain, and improve the Splunk Enterprise platform across enterprise environments — search heads, indexers, forwarders, deployment servers, and license management — ensuring stability, scalability, performance, and data quality.
• Define and promote monitoring standards, alerting principles, dashboard quality, onboarding guidelines, and operational governance across teams.
• Drive automation of monitoring deployments, configuration changes, and repeatable operational tasks using Git, GitLab CI/CD, Ansible, scripting, and APIs.
• Participate in on-call rotations, handle escalations, tune alerts to reduce noise, and lead root-cause analysis for monitoring-related incidents.
• Act as senior SME and mentor to less experienced engineers, collaborating with infrastructure, application, security, and DevOps teams on technical decisions.
• Integrate monitoring with ITSM, CMDB, and event-correlation tooling to improve incident response and service health reporting.

Your Experience and Skills

• 5+ years in monitoring, observability, infrastructure operations, or platform engineering within large-scale enterprise environments.
• Strong hands-on Splunk Enterprise administration: ingestion pipelines, forwarder management, indexing, search performance, and troubleshooting.
• Deep understanding of monitoring governance, alert quality, incident response, operational SLAs, dashboards, and service health reporting.
• Practical experience with scripting, Git-based workflows, CI/CD pipelines, and automation of platform operations.
• Solid grounding in ITIL, incident/problem management, RCA, and alert tuning.
• Fluent English (C1 or higher, written and spoken), with a proven ability to mentor and communicate with technical and business stakeholders across time zones.
• Nice to have: experience in financial technology, banking, or other high-transaction domains; Splunk Enterprise Security or ITSI; Infrastructure-as-Code and GitOps; Splunk or ITIL certifications.

Join EmbedIT family and enjoy

• 20+ years of engineering expertise delivering large-scale IT transformation and fintech solutions.
• Impact platforms used by 140M+ users across Europe and Asia.
• Join a 500+ global engineering community working across 8 time zones.
• Work in a truly international environment, collaborating with teams across Czech Republic and APAC.
• Hybrid and flexible working setup that supports work-life balance.
• Competitive compensation package including base salary, allowances, 13th-month salary, and performance bonuses.
• Premium healthcare insurance, 24/7 accident coverage, and annual health checkups.
• Extra perks including meal allowance, phone allowance, company laptop, and parking support.

Apply Now

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About EmbedIT and how you fit in

Our company is a dynamic fusion of innovation, skill, and vision, dedicated to transforming industries through technology. In this landscape, your unique talents and perspective are the keys to our collective success, contributing to groundbreaking solutions and strategies. Here, you're not just a part of the team; you're a vital contributor to a journey of continuous improvement and exceptional results. Join us, and let's shape the future together, where your growth is an integral part of our shared story.

What do we expect?

• Strong technical proficiency and problem-solving skills

• Commitment to quality and attention to detail

• Proactive attitude and the ability to take initiative

• Excellent communication and teamwork capabilities

• Adaptability to rapidly changing environments

• A customer-focused approach to solutions

• Continuous learning and self-improvement mindset

• Ability to manage time effectively and meet deadlines

Who are we looking for?

• Innovative problem-solvers with a passion for technology

• Team players dedicated to collaborative success

• Individuals with a continuous learning and growth mindset

• Detail-oriented professionals with a focus on excellence

• Adaptable personalities ready to thrive in a dynamic environment

By exploring our careers pages, you'll gain insights into our operational style, core values, and the benefits we offer, painting a comprehensive picture of life at our company.

Our benefits

Our benefits are designed to help you go further in multiple aspects of your life, recognising and rewarding you for the value you bring to EmbedIT and our clients.

Time off

Everyone is entitled to 5 weeks of paid holiday per year.  Plus up to 5 days of personal time off for personal illness or illness of immediate family member.

Meal contribution

While you’re at work, we make your meals more affordable. Of the meals you buy at any of our office locations, EmbedIT pays 55% of what you spend.

Flexible work

Our core working hours are from 9:00 to 15:00 daily, but how early you start or how late you work, is up to you. Our hybrid setup includes the option of working from your home.

Pension Insurance or Long-term Investment product

Everyone is entitled to a pension insurance allowance of CZK 2,000 per month.

Health & Care

Our people have access to premium healthcare or a 500 CZK monthly allowance for health activities and relaxation – whatever works best for them!

Recharge by PPF

We reward your loyalty with Recharge: one extra month of leave for every five years worked.

Discount programmes

We have negotiated savings on your behalf at O2, Air Bank, Makro, Home Credit and other vendors.

Personal growth

Professional growth is an essential part of our work—we actively support skill development, hands-on experience, and participation in exciting projects..

Other cool things you can expect

Annual all staff parties, fun teambuildings, sport events and our Fail Forward sessions – where we openly share lessons learned from projects to foster growth and innovation.

Our hiring process

Expect a concise hiring process focused on evaluating your fit through an application review, a skills interview, and a culture fit discussion. Our goal is to ensure clarity and feedback throughout.

Here’s what you
can expect

1/

Application

Start by submitting your application through our online portal. Make sure to showcase your skills, experiences, and enthusiasm for the position.

2/

Screening

Our recruitment team will carefully review your application to assess your qualifications and alignment with the role.  If you meet the criteria, we will reach out to schedule an initial screening call or interview.

3/

Interviews

During the interview stage, you’ll have the opportunity to showcase your capabilities and learn more about EmbedIT’s culture and expectations.  Depending on the position, you may participate in multiple rounds of interviews with various team members and stakeholders.

4/

Assessments

For certain roles, we may conduct assessments or technical tests to evaluate your skills and suitability for the position.  The assessments help us ensure a good fit between your abilities and the requirements of the role.

5/

Offer

If you successfully complete the interview and assessment stages, we’ll extend a job offer to you.  This offer will include details about compensation, benefits and other pertinent information.

6/

Onboarding

Once you accept our offer, we’ll guide you through our onboarding process which includes orientation sessions, training and introductions to your team and key stakeholders,  and assign you a “buddy” to help get you settled.  We want to ensure that you feel welcome and prepared as you begin your journey at EmbedIT.

Apply for this position

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