About the role

Job description

Typical Tasks

Conduct discovery workshops to identify critical business KPIs and technical service level indicators.
Deploy and configure agents or OpenTelemetry collectors across hybrid cloud environments.
Develop customized dashboards that visualize distributed tracing and system performance.
Refine alerting logic to minimize noise and prioritize high-priority production incidents.
Document technical architectures and provide hands-on training for client operations teams.

Participate on the end-to-end communication with client stakeholders regarding project milestones and technical requirements.
Define observability implementation roadmap that align with the client’s specific infrastructure. requirements and budget.
Support and participate on successful integration of logging, metrics, and tracing into existing CI/CD pipelines.
Ensure the reliability and performance of the monitoring stack to maintain constant visibility.
Standardize telemetry collection methods across diverse application teams and departments.

Expertise in commercial platforms like Datadog, Dynatrace, New Relic, or Splunk.
Proficiency in open-source stacks including Prometheus, Grafana, and the ELK stack.
Advanced knowledge of Kubernetes, container orchestration, and serverless cloud architectures.
Strong command of Infrastructure as Code tools such as Terraform or CloudFormation.
Ability to write and debug code in languages like Python, Go, or Java for instrumentation.